Privacy Policy

WHO WE ARE

This Privacy Policy explains how Merch Idol, registered in [country/state of registration], (“Merchidol,” “we,” “us”) collects, uses and protects your information when you visit or buy from https://merchidol.com/.

INFORMATION WE COLLECT

We collect information you give us directly, such as:

  • Name, email address, shipping address and billing address
  • Order history and items purchased
  • Messages you send us through the contact form or email

We collect information automatically when you use the site, such as:

  • IP address, browser type and device information
  • Pages viewed and time spent on the site, through [analytics tool, e.g. Google Analytics]
  • Cookie data, described in Section 4

Payment information (such as card numbers) is entered directly into our payment processor, WooCommerce, and is not stored on our own servers.

HOW WE USE YOUR INFORMATION

We use the information above to:

  • Process and ship your order
  • Respond to questions and customer service requests
  • Send order confirmations and shipping updates
  • [If applicable: send marketing emails about new releases and restocks, only if you have opted in]
  • Improve the site and understand which products and pages are used most
  • Detect and prevent fraud

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies for:

  • Keeping items in your cart between visits
  • Remembering your login, if you create an account
  • Measuring site traffic through [analytics tool]

You can disable cookies in your browser settings. Doing so may affect how parts of the site function, such as your cart.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share information only with:

  • Our payment processor, to complete transactions: WooCommerce
  • Our shipping carriers, to deliver your order: [name(s)]
  • [Email marketing platform, if used: name]
  • [Analytics/advertising platforms, if used: names]
  • Law enforcement or regulators, only when required by law

DATA RETENTION

We keep order and account information for as long as needed to fulfill orders, meet accounting and tax obligations, and resolve disputes. 

YOUR RIGHTS

If you are in the UK or EU, you have the right to access, correct, delete, or export your personal data, and to object to certain uses of it, under GDPR and UK GDPR.

If you are a California resident, you have rights under the CCPA, including the right to know what personal information we collect and to request its deletion.

To exercise any of these rights, contact us at info@merchidol.com.

INTERNATIONAL DATA TRANSFERS

Because Merchidol ships and operates worldwide, your information may be transferred to and processed in a country other than the one you live in. 

CHILDREN’S PRIVACY

Merchidol is not directed at children under 16, and we do not knowingly collect personal information from children under that age. If you believe a child has provided us information, contact us at info@merchidol.com and we will delete it.

SECURITY

We use reasonable technical and organizational measures to protect your information, including [add anything real you actually use, for example “SSL encryption on all pages” or “restricted staff access to order data”]. No method of transmission over the internet is completely secure.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the effective date above will be updated.

CONTACT US

Questions about this Privacy Policy or your personal data can be sent to: info@merchidol.com,if you have one you’re comfortable publishing]