Open the product you like, choose your size and color, and click Add to Cart. When you are ready, open your cart, click Proceed to Checkout, and enter your email address and shipping address. Choose a shipping option and a payment method, then place your order.

You will receive an order confirmation email with your order number. Keep it, because you need that number to track your order or to ask us about it.

First, check your spam, junk and promotions folders. Next, check that the email address you typed at checkout was correct, because a single typo sends the email to the wrong inbox.

If you still cannot find it, email info@merchidol.com with your full name and shipping address, and we will look up your order.

Email info@merchidol.com as soon as possible with your order number and the change you need. A size, color or address can only be changed before the order ships, so the sooner you write, the better.

Once a parcel is with the carrier, we can no longer change what is inside it or where it is going.

The payment methods available to you are shown at checkout. Options can vary by country, so you will always see the methods that work for your location before you place your order.

If you have trouble paying, email info@merchidol.com and tell us which country you are ordering from.

Yes. Our website and checkout run over a secure, encrypted HTTPS connection, shown by the padlock icon in your browser’s address bar. Your payment is processed by the payment provider you choose at checkout.

Payments are approved or declined by your bank or payment provider, not by Merch Idol. Common reasons include a billing address that does not match the one your bank has on file, a card that is not enabled for international or online payments, a daily spending limit, or a security check by your bank.

Check these details, call your bank if needed, or try a different payment method. If it still does not work, email info@merchidol.com.

If you pay in a currency that is different from your card’s currency, your bank converts the amount using its own exchange rate, and some banks also add a foreign transaction fee. The total on your order confirmation email is the amount charged by Merch Idol.

Lay a T shirt or hoodie you already like flat on a table. Measure straight across the chest from armpit to armpit, then multiply by two. Measure the length from the top of the shoulder to the bottom hem. Compare both numbers with the size chart on the product page, which lists measurements in both centimeters and inches.

Most of our tees and hoodies use a unisex cut, which follows standard men’s sizing. If you usually wear women’s sizes, choose one size smaller for a regular fit, or your usual size for a relaxed fit.

Choose the larger size if you like a relaxed fit or want room to layer. Choose the smaller size if you prefer a closer fit. The chest width on the size chart is the most useful number for this decision.

Go up one size for a slightly oversized look, or two sizes for a loose streetwear fit. Remember that a larger size is also longer, so check the length on the size chart as well as the chest width.

Not always. Each product has its own size chart, because a tee, a hoodie and a sweatshirt are cut differently. Check the chart on every product page, even if you have ordered from us before.

Cotton can shrink a little when it is washed in hot water or dried on high heat. To keep your size and protect the print, wash it inside out in cold water and hang it to dry. Our guide to washing graphic tees explains each step.

Yes. Merch Idol ships to customers around the world. The shipping options, costs and estimated delivery time for your country are shown at checkout before you pay.

The estimated delivery time for your country is shown at checkout. The total time includes preparing your order and the time the carrier needs to deliver it. International parcels can take longer during holiday seasons or when customs checks a parcel.

Once your order ships, open our Track Order page. Enter your order number from your confirmation email and the billing email address you used at checkout.

Usually not. International parcels often go several days without a new scan, for example while they travel between countries, wait for a flight, or pass through customs.

If your tracking has not changed for more than a week, email info@merchidol.com with your order number and we will check with the carrier.

Check your mailbox, the area around your door, your building reception and your neighbors, and look for a delivery notice from your local post office. Carriers sometimes mark a parcel as delivered a little early, so wait one more day.

If it still has not arrived, email info@merchidol.com with your order number.

For orders sent outside your own country, customs duties or import taxes may apply. These charges are set by the customs office in the destination country, and the carrier may ask you to pay them before delivery. Check your country’s customs rules if you are unsure.

Email info@merchidol.com with your order number and a few photos of the item and the packaging. This helps us understand the problem and sort it out quickly. Please keep the item and packaging until we reply.

Email info@merchidol.com within 14 days of delivery with your order number and the size you need. As long as the item is unused, not worn and not washed, you can choose a refund or a size exchange. Read our Shipping and Returns policy for every step.

As soon as you notice it. A report sent soon after delivery, with clear photos, is the fastest one for us to resolve.

No. Our band style collections are original fan designs created by Merch Idol. They are not official band merchandise, and Merch Idol is not affiliated with, licensed by or endorsed by the artists named in our collections. We do not use band logos, album artwork or photos of artists in these designs.

Each collection takes its mood from a band’s era, genre and scene, then turns it into new artwork drawn for Merch Idol. We use the band name so fans can find the style they are looking for. If you want official merchandise, buy it from the band’s official store or at their shows.

Every product page lists the exact fabric, the fabric weight and the print method for that item. Fabric weight is shown in GSM (grams per square meter). Lightweight tees of around 130 to 160 GSM feel soft and breathable, midweight tees of 170 to 200 GSM are the everyday standard, and heavyweight tees of 220 GSM and up feel thick and structured. Hoodies and sweatshirts are usually made from fleece of around 280 to 350 GSM.

Very close, but screens show color differently depending on brightness and display settings, so a print can look slightly lighter or darker in person.

If an exact shade matters to you, email info@merchidol.com before you order and we will describe it.

Turn it inside out, wash it in cold water on a gentle cycle, skip bleach, and hang it to dry. Never iron directly over the print. Our guide to washing graphic tees covers stains, black shirts and storage.

Yes. K-pop, J-pop and anime inspired collections are on the way, made with the same care for fabric, print and fit as our band style designs.